Refund policy

Returns

Our Policy goes as follows; 15 days after an order is placed we will accept 100% return in store credit to GlimmerSpectacles. After 5 days of receiving the package we cant accept a returned package. Before that 5 days you may send the package back to us and we will administrate you a full price return of retail value in store credit. The only way to receive full money back is 48 hours after you placed your order or if you don't receive anything within 60 days. After the 48 hour grace period runs out you wont be eligible to receive your money back!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at glimmerspecs@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glimmerspecs@gmail.com and send your item to: GlimmerSpectacles, 17840 Althea blue pl Tampa FL 33558, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: GlimmerSpectacles, 17840 Althea blue pl, Lutz FL 33558, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Size chart

 

Face Size Guideline

Face Size(Temple to Temple) Suggested Frame/Sunglasses Size
Below 115mm or below 4.5 inches Small
115mm or 4.5 inches Small
121mm or 4.75 inches Medium
127mm or 5 inches Medium
130mm or 5.125 inches Medium
135mm or 5.25 inches Medium
152mm or 6 inches Large
Above 152mm or above 6 inches Large

 

Framing Size

Frame Size Eyeglasses Sunglasses
Small below 48mm below 55mm
Medium 48mm-55mm 56mm-64mm
Large  Above 55mm Above 64mm

 

Find your current frame size

You may also use a pair of sunglasses you currently own to determine your best size. Frame sizing is typically noted on the inside of either temple (see illustration below). The eye/lens size is usually first, then the bridge size, then temple size. Use the eye/lens size to determine the best frame size.

The eye size is typically going to be the most important size for identifying how a pair of sunglasses will look. The eye size number measures the width of the lens, measured from the bridge, in millimeters. The bridge width is the distance between the lenses in millimeters. And the third number is the length of the temple in millimeters.

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