Questions related to Shipping

USA(excluding Puerto Rico) & Canada:  10-15 working days (to be safe)

Mainland Europe:  7 – 15 working days

Rest of World:  Varies by country, please message us if you have placed an order outside of the above mentioned countries.)

*Please allow slightly longer for any promotional giveaways.

Note: we've been advised that some orders to Canada may experience a delay at customs. Please be patient if your order is taking a little longer than usual.

We have multiple fulfillment centers around the globe. There are times when packages may come 3-5 business days after the first package has arrived. So just be patient and it will come (:

 

If you're located outside of the USA, your country's customs department may decide to hold your items at the border temporarily, sometimes without explanation.

This can cause the tracking status to change to 'expired' because it won't be updated for a long time.

We ask that you remain patient since your tracking number usually starts working again once it is delivered to your address.

Note: we've received reports that Canada, Brazil and Argentina may take a particularly long time to resolve these holds.

Can I Trust GlimmerSpectacles

Our store and checkout process is built on the Shopify e-commerce platform. All credit card and transaction information is protected by the same level of security used by banks: a 256-bit SSL certificate.

All payments on our website, including credit card transactions, are processed through Shopify Pay (supported by Stripe), a secure online payment gateway that encrypts your card details in a secure host environment.

Yes, our sunglasses come with protective UV-400 lenses to block 100% of harmful rays.

Our regular collection items also come with polarized lenses for extra protection against harsh glare. 

Our product is quality material as well handcrafted and design to sustain for a long quality life!

Please email glimmerspecs@glimmerspectacles.com with the subject title: ‘Address Change’ and we will try our best to fix it.

Specifications

All of our products come with a tracking ID that you can enter into our Track Order status page.

We are sorry to hear this. You Can check out our return policy, or go to our contact us page and write a claim. 15 days after an order is placed we will accept 100% return in store credit to GlimmerSpectacles. After 5 days of receiving the package we cant accept a returned package. Before that 5 days you may send the package back to us and we will administrate you a full price return of retail value in store credit. Thank you for understanding!!

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Size chart

 

Face Size Guideline

Face Size(Temple to Temple) Suggested Frame/Sunglasses Size
Below 115mm or below 4.5 inches Small
115mm or 4.5 inches Small
121mm or 4.75 inches Medium
127mm or 5 inches Medium
130mm or 5.125 inches Medium
135mm or 5.25 inches Medium
152mm or 6 inches Large
Above 152mm or above 6 inches Large

 

Framing Size

Frame Size Eyeglasses Sunglasses
Small below 48mm below 55mm
Medium 48mm-55mm 56mm-64mm
Large  Above 55mm Above 64mm

 

Find your current frame size

You may also use a pair of sunglasses you currently own to determine your best size. Frame sizing is typically noted on the inside of either temple (see illustration below). The eye/lens size is usually first, then the bridge size, then temple size. Use the eye/lens size to determine the best frame size.

The eye size is typically going to be the most important size for identifying how a pair of sunglasses will look. The eye size number measures the width of the lens, measured from the bridge, in millimeters. The bridge width is the distance between the lenses in millimeters. And the third number is the length of the temple in millimeters.

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